Your data is securely stored, and we retain only essential tenancy details when data is deleted, ensuring that no identifying information is kept. However, if needed, you can request the removal of documents and entry photos associated with your tenancy.

No, our plans do not involve collecting rent for tenancies. We believe this would incur unnecessary costs that accumulate over time.

Unfortunately, we are unable to provide support or legal advice regarding your tenancy. We recommend reaching out to your local rental tenancy authority in your state for assistance. You can find which rental autority to contact within your tenancy.

Absolutely! You can upload any documents related to your tenancy, including photos. To simplify the process, we've organized common document types, such as tenancy agreements and entry reports, but feel free to upload any other documents you'd like to keep associated with your tenancy.

All data is hosted within Australia.

Yes, you can change your subscription every 7 days. If you choose to downgrade, your credits will be applied to your future subscriptions.

If you feel like WeHouse doesn't work for you, you are welcome to request a refund at anytime by contacting support. All refunds are calculated on a prorata daily basis and at this point your subscription will be cancelled.

This helps solidfy that the tenancy did actually take place. In the event of any disputes or issues, these documents may be checked by our support team.